Terms and Conditions

These Terms & Conditions govern your use of www.keyzens.com and the purchase of products from Keyzens. By accessing our Website or placing an order, you agree to these Terms.

1. About Keyzens

Keyzens operates an online store providing digital software license keys and account-based products. All products are delivered electronically via email.

2. Digital Products

All products sold by Keyzens are digital goods. No physical products are shipped.

Delivery is considered complete once the license key or account credentials are sent to the email address provided at checkout.

By completing a purchase, you acknowledge that you are purchasing digital content delivered electronically.

3. Orders & Payment

All prices are listed on the Website at the time of purchase.

Payments are processed securely via authorised third-party providers such as Stripe. We do not store full payment card details.

Keyzens reserves the right to refuse or cancel any order in cases of suspected fraud, misuse, or payment verification issues.

4. License Keys

Retail software license keys are provided for activation in accordance with the software provider’s terms.

Keyzens does not grant ownership of the software itself. You are purchasing a license key for activation purposes only.

It is your responsibility to ensure compatibility with your device and system requirements before purchase.

5. Account-Based Products

Certain products are supplied as pre-activated accounts.

You agree not to misuse, resell, share, or transfer account access unless explicitly permitted.

Access to third-party services (including but not limited to Microsoft 365) remains subject to the software provider’s terms and platform policies. Keyzens does not control future changes made by the provider.

6. Warranty

All products include a limited warranty as outlined on our Warranty page.

For full details, please review the Warranty Policy available on our Website.

7. Refunds

Refunds are governed by our Refund Policy.

Refunds are only provided if a product is not working and we are unable to provide a replacement within a reasonable timeframe.

Once a license key has been successfully delivered and activated, or an account has been successfully accessed, the order is considered fulfilled.

Please review our Refund Policy for complete terms.

8. Limitation of Liability

Keyzens shall not be liable for:

• Loss of data
• Loss of business
• Loss of profits
• Indirect or consequential damages
• Issues caused by third-party software providers
• System incompatibility or user error

Our total liability shall not exceed the amount paid for the product purchased.

Nothing in these Terms excludes liability where it would be unlawful to do so under UK law.

9. Intellectual Property

All Website content, branding, logos, and materials are the property of Keyzens and may not be copied, reproduced, or distributed without written permission.

10. User Responsibilities

You agree to:

• Provide accurate information at checkout
• Ensure compatibility before purchase
• Not misuse, duplicate, or resell products unlawfully
• Not initiate fraudulent chargebacks

Keyzens reserves the right to restrict access in cases of abuse, fraud, or violation of these Terms.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

Keyzens may update these Terms & Conditions from time to time. Continued use of the Website constitutes acceptance of any changes.

14. Contact Information

If you have any questions about these Terms, please contact:

Email: support@keyzens.com
Website: www.keyzens.com